We encourage you to notify us of complaints by sending an email to firstname.lastname@example.org (our USA headquarters).
From February 15, 2016 it is for EU consumers possible to submit complaints using the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. When your complaint is not submitted elsewhere you are free to file your complaint using the EU platform. We recommend that you submit your complaint first to us.